This week, I started my local volunteer placement with The Working Centre in Kitchener, ON.
Early Saturday morning, I woke up to shower, to grab a quick bite to eat and to head off to my volunteer placement. My shift was from 12:00 - 3:00 pm, and Google Maps told me I was going to arrive about 15 minutes early. I was in no real rush, and took my time to walk to the bus stop to catch the 7A to head to downtown Kitchener. However, as I approached the bus stop, it struck me as curious that the 7 did not, in fact, stop at the bus stop I was at. I started to freak out and tell myself I was going to be late, start off on the wrong foot and everything was going to go downhill from there. There was not much time to react as the bus was scheduled to arrive at the stop at 11:18 and it was already 11:13! Fortunately, I was able to take out my phone and search Google Maps and zoom into the bus stop I was supposed to be at. I quickly ran to the stop on Ring Road and caught my bus.
It was about 11:50 when I actually arrived at Worth A Second Look (WASL), a used home-furniture and decor store opened by The Working Centre to provide items for household living for an affordable price. Being there early, I felt good about myself, and I headed to the counter to find my volunteer coordinator. Having read Tim's blog, I was expecting to be greeted, get a name tag and be put to work. Tim, another Beyond Borders student, is also volunteering at WASL and had a great first experience working the store front and it sounded like he was able to interact effectively with his volunteer coordinator. My experience was not quite the same.
When I got there, I talked to the volunteer behind the counter to see if my contact person was available to see me. Quickly, I was asked if I had filled out the appropriate paper work to volunteer. I had no idea what he was talking about and continued to explain that I was a University of Waterloo Student part of the Beyond Borders program, hoping to volunteer on a regular basis. Shortly after, the volunteer coordinator came out and greeted me. She did not seem to know I was coming and did not know what to get me to do. I remember quite vividly, she told me to "Look around the store." Perhaps it was to get me to familiarize myself with the environment but it was probably the most awkward 10 minutes of my life. It felt like an eternity and I felt uncomfortable. I walked around, expecting to be put to work, perhaps get a name tag like Tim did and interact with other volunteers and customers. This did not happen, the coordinator soon came to find me and went on a search to find me something to do. She also asked me to leave my jacket in the cupboard by the cash register in the front.
We then headed to the back of the warehouse area and she showed me the coffee/snack room. I felt that my being there wasn't necessary, or to some extent, it created more work for the coordinator. She eventually asked me to sweep the floors of the break room and of the whole back warehouse area. Although it was a "joe job", I was fine with that. Anything I could do to help, I was familiar with cleaning; some of you may know that I worked at a Bed & Breakfast in Quebec this past summer doing all of the cleaning. Cleaning was nothing new and I found peace in doing it too. As much as I could, I tried to interact with the other volunteers, learning their names and asking about their involvement and their experience with WASL. They were all very friendly and seem to connect with me as a person. I couldn't help but notice, however, that everyone was wearing a name tag -- a name tag that Tim mentioned getting soon after his arrival. Additionally, there was a coat rack in the break room where all the other volunteers hung their jackets. I thought about this for a bit while I was sweeping. What did this mean? Why was I not offered a name tag and why was my jacket placed separately from everyone else's? I then continued to feel uncomfortable but kept on doing what I was asked -- I was expecting to be uncomfortable but I was also expecting to be treated like everyone else. I was hoping to work in a relationship of reciprocity where I learned from others and they learned from me. Thus, I was a bit shocked that I was differentiated from the rest of the volunteers.
After about an hour of sweeping, the volunteer coordinator asked if I wanted to work in the "dungeon". I was happy to do whatever they needed me to do, so I enthusiastically said "Yes!" I was left in charge of myself and another volunteer, who is now in grade 8, to clear out a section and move crates upon crates of plates and to organize the room. I ended up doing this task for the last 2 hours I was there. I did have 3 observations from this period though.
First, I was asked to work with the other volunteer but I was not sure what my "status" was. At times, he would fool around and play with some of the toys in the room. Other times, he would pass me things we were cleaning one at a time when they were in a box. However, I held back in asking my co-worker to stop fooling around but I did sometimes ask to do things more efficiently when he was working. I ended up doing most of the work myself and that was okay. I was fine with it. It was just odd in that I did not know what my relationship was with him and if I should have told him to stop fooling around.
Second, I knew my coordinator did not forget about me! Shortly after my friend left and I was working in the dungeon by myself, two other volunteers came in to help me. This made me feel better as I knew my work was important and needed to be done but also to be remembered for the work I was doing. Shortly after explaining what I was doing and what I was asked to do, the older volunteer started to take control and "boss" us around. He wasn't rude but he took control of the situation and ordered us to do things his way. This was fine for me. I was not expecting to take the lead, it was my first day.
Third and finally, at about 3:05 pm when we just finished moving all the crates, the volunteer coordinator came into the dungeon to check on us. Oddly, she was somewhat shocked that I "stuck in there" and did not leave yet. I still don't know what to think of this.
I noted to her that I needed to go and that I would be back next week, and every week after that (except for reading week; I'm going to Mississippi to work with Mennonite Disaster Service to rebuild homes affected by hurricane Katrina!). I said my goodbyes, and was then told about the volunteer book to log my hours and headed home.
So, as you can see my first day at WASL was a bit different from that of Tim's. It sounded like he had such a friendly and positive experience that it was a bit weird when my expectations weren't met.
I was scared to be late when I thought I would miss the bus. Little did I know, my volunteer coordinator didn't really even know that I was going to be there and also did not have anything concrete for me to do in the first bit. But this was a learning experience that I will treasure and reflect upon as I continue to go back to WASL. I am not going to go in with the mindset of trying to "help them". This first week experience really brought me down to earth. To go into a situation and really drop all status we hold and to interact as equals is something I will need to work on. I did not go into the situation expecting special treatment, nor was I thinking that I was better than everyone else but it was somewhat hard to feel like I wasn't worth a name tag. It's silly but really challenges me to think about my placement. What is my relationship with others during my stay and am I allowed to exercise authority over someone (like my volunteer friend in gr. 8)? Would it have been okay to be as forceful as the older volunteer who took control of the situation after he came? This experience reminds me of a passage we read last term, in chapter 2 of The Pedagogy of the Oppressed by Paulo Freire. In critique to traditional top-down education systems he calls the "banking system", he notes that:
"One cannot impose oneself, nor even merely co-exist with one's students. Solidarity requires true communication, and the concept by which such an educator is guided by fears and proscribes communication."
Instead, he promotes "problem-posing" education which seeks to create solidarity between the teacher and the learner. I think in this approach, like with the concept of reciprocity as mentioned by Kenneth Westhues as mentioned in one of my earlier posts, communication is key. I think we could have worked just as efficiently without having to be forceful when it was me and the other two volunteers. But what about the situation where I was with my gr. 8 friend? I think that we must work with others; to have power with and not power over them. But is there a time when this is necessary?
My first week volunteer was challenging uncomfortable. I was expecting to be part of a team. Instead, I was set aside and did not interact with any customers at all. But someone has to do the behind-the-scenes work. I need to drop my expectations and stop living with privilege; not everything is handed to me on a silver platter and as Nicole noted in her post, we need to stop taking things for granted. Like she learned to not take food for granted, I must learn to not take my relationships with others for granted and expect to be treated in a certain way.
Tomorrow, I have a meeting with Joanne to talk about my placement. I'm super excited about this and I hope to blog about this next week!
For more information about Worth a Second Look, take a look at: http://www.theworkingcentre.org/ct/wasl/wasl.html
My first week volunteer was challenging uncomfortable. I was expecting to be part of a team. Instead, I was set aside and did not interact with any customers at all. But someone has to do the behind-the-scenes work. I need to drop my expectations and stop living with privilege; not everything is handed to me on a silver platter and as Nicole noted in her post, we need to stop taking things for granted. Like she learned to not take food for granted, I must learn to not take my relationships with others for granted and expect to be treated in a certain way.
Tomorrow, I have a meeting with Joanne to talk about my placement. I'm super excited about this and I hope to blog about this next week!
For more information about Worth a Second Look, take a look at: http://www.theworkingcentre.org/ct/wasl/wasl.html